If you want to offer your guests the best possible service, you need to know their personal needs. Good hotel management today is able to greet all guests by name on arrival and automatically take their individual wishes into account during the entire stay. How this can be achieved for an entire destination is the subject of this article.
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In tourism it is common to create complex websites. It is a fact that these websites no longer reach the desired target group because users have been using platforms for a long time. Nowadays the content has to be brought to the user – not the other way round. In this article you will find out which steps have to be taken.
French, Spanish, Italian, Chinese and Hebrew: integration of new languages into the Outdooractive Platform
Digitization and internationalization are inextricably linked. The translation of a website is an elementary step towards opening up new markets and target groups. With the integration of five new system languages, Outdooractive is on course for international growth – both in terms of its large partner network and in building a multicultural community.
The basis of all digital processes is data. This is especially true in tourism. No inspiration, no travel planning, no booking and no on-site experience are conceivable without destination data in the future. ALL data. We have to start now! This article will tell you what you have to consider.
Digitization and digital leadership must go hand in hand. As a digital leadership culture is the basis of a digital destination. In theory, most people already know this, but what exactly is behind it in practice? How can I successfully implement digital leadership in my destination? In this article we have summarized the first steps for you.