Community Manager (f/m/d) Switzerland
Zurich, Switzerland
As a Community Manager (f/m/d), you will be part of the B2C team in our Zurich office and experience first-hand how the Outdooractive community is growing every day with the aim of becoming the largest outdoor community in the world. The B2C department is responsible for platform management and is the first point of contact when our registered users have questions about the portal or one of our apps. This is where community information is passed on to the relevant departments and where external communication also comes together. In short: we are the home of the users and Pro/Pro+ members.
Your new job at Outdooractive entails
- You will actively support the management of our online community and be responsible for the operational management of our social channels, especially Facebook, YouTube and our Outdooractive blog.
- In this context, you will independently create text and video contributions and network with YouTubers and bloggers from the outdoor sector.
- You will be involved in the creation of our Outdooractive newsletter, work independently on user questions and provide appropriate feedback.
- You will update and expand our FAQ section, develop text modules and standardised routine answers and optimise existing processes.
- You will also identify usability weaknesses in the platform and develop appropriate solutions.
What Outdooractive expects from you
- You have a degree or training in the field of communication.
- You enjoy answering user questions and producing creative texts and videos.
- You have a confident writing style and a precise way of expressing yourself in German, French / Italian and English.
- You have an understanding of technology and a sound knowledge of current developments in the field of social media.
- You also have a passion for outdoor sports.
- The ability to work in a team, reliability, accuracy and the motivation to learn new things characterise your way of working.
- You are confident in using MS Office.
What Outdooractive offers
Become part of Outdooractive
We are looking forward to your compelling application (cover letter, CV, references) stating your earliest possible date of availability and your salary expectations.
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