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World premiere: Live heatmap with parking space occupancy

One of the biggest levers in digital visitor management is the issue of parking spaces. Especially on days with “overtourism”, the hunt is on for the last free parking spaces. When the parking lots are full, there is either unnecessary parking lot search traffic with clogged streets, or cars are parked somewhere without regard for local property owners.

Now there is a way for guests to find out online and live where there is still available parking. We’ve developed a live heatmap that uses a traffic light system to show parking lot capacity at that moment. The data comes directly from digital payment systems for parking spaces. We cooperate with the largest digital systems for parking services Easypark and ParkNow for this.

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Turning the tourist world upside down with the Outdooractive Travel Guide

It is no longer news that destination websites are playing less and less of a role and that industry platforms are taking over the servicing of guests, as is already common practice with package tours, accommodation, flights, table reservations, and rental cars. Right now, tour portals and portals for experiences are on the rise.

Exactly the same thing is happening with the rest of the trip planning information such as inspiration, information, current conditions, and navigation. Travel guides are being created on all the major platforms, and even Google is no longer sending users to destination websites once all the content has been picked up and integrated into the Google Knowledge Graph. Even open data, state databases, and federal knowledge graphs can’t do anything about that.

We at Outdooractive have found our own answer to this: We build a worldwide travel guide ourselves together with our destinations and all service providers. Outdooractive’s special positioning between a community platform and a B2B SaaS provider makes something unique possible: DMOs can build a powerful DMO platform together with us. We provide the technology and the DMOs fill it with content. We provide the reach and the DMOs take care of the guests. How does that sound?

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A hiking destination as a pioneer of digital visitor management

Bad Peterstal-Griesbach is a pioneer in the introduction of digital visitor guidance in a hiking destination. Several parking lots for hikers are already being digitally tracked to determine how many cars are parked there. Nine WiFi trackers are currently being installed in the tourist information office, at the swimming pool, and at other important guest contact points. This data is transferred centrally to Destination Insights on Outdooractive.

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New Release: The Outdooractive Audio Guide

Experience the Outdooractive Audio Guide: a brand-new mobile feature that offers destinations visitor guidance capabilities through immersive audio storytelling.

With the launch of the new feature, destinations can now create fully personalized audio files linked with points of interest that are directly playable on the Outdooractive mobile map.

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Digitalizing an Outdoor Destination

Distretto Turistico dei Laghi secures its future success with Outdooractive

By working with Outdooractive Italia, Distretto Turistico dei Laghi supports and accompanies its guests throughout their entire trip. With the digitalization of its destination offer, the Piedmont Region Tourism Authority gains access to a fast-growing community and sends its messages to outdoor enthusiasts worldwide.

The project team, Silvia Longo Dorni and Silvia Lorenzini – Marketing and Communication Officers – and Simona Paracchini, Administrative Manager of Distretto Turistico Laghi (Lake Maggiore, Lake Orta, Lake Mergozzo and Ossola Valleys), made a conscious decision to use Outdooractive during the pandemic:

“Concerning the development of our outdoor offer, we recognized in 2020 the need to promote our destination abroad, especially in our target markets, France, Switzerland, Germany, and the Netherlands.”

Unlike a normal advertising campaign, Distretto Turistico dei Laghi achieves lasting and sustainable visibility with Outdooractive. By maintaining their destination content in the industry-leading destination management system, Outdooractive Business, they increase their reach across the entire Outdooractive platform.

A detailed target group analysis implemented by Outdooractive determines the preferences of the destination’s future visitors and serves as an important aid for addressing the right guests.
Find out the exciting background in the interview with the project team.