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Turning the tourist world upside down with the Outdooractive Travel Guide

It is no longer news that destination websites are playing less and less of a role and that industry platforms are taking over the servicing of guests, as is already common practice with package tours, accommodation, flights, table reservations, and rental cars. Right now, tour portals and portals for experiences are on the rise.

Exactly the same thing is happening with the rest of the trip planning information such as inspiration, information, current conditions, and navigation. Travel guides are being created on all the major platforms, and even Google is no longer sending users to destination websites once all the content has been picked up and integrated into the Google Knowledge Graph. Even open data, state databases, and federal knowledge graphs can’t do anything about that.

We at Outdooractive have found our own answer to this: We build a worldwide travel guide ourselves together with our destinations and all service providers. Outdooractive’s special positioning between a community platform and a B2B SaaS provider makes something unique possible: DMOs can build a powerful DMO platform together with us. We provide the technology and the DMOs fill it with content. We provide the reach and the DMOs take care of the guests. How does that sound?

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Difficult times ask for action

A few months ago governments and individuals would have never imagined the state that we find ourselves in today. Within weeks, we all eventually realized: we are in this together. This is a crisis across all nations, industries and individuals.

At first, the crisis had a paralyzing effect on all of us. Due to the lack of experience, no-one was sure how to react and before we knew it, we were in the middle of a worldwide pandemic.

Even so, companies and economic branches have already learned from the past: it is important to react to a crisis, share relevant information and inform stakeholders, guests and buyers accordingly. Slowly, communication and actions have started to spread widely across the globe.

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Capitalize on a Crisis

Despite the physical separation that has been forced on us at the moment, our ability to communicate with one another online remains available and – as it has always been – the key to securing your business’ future and enabling it to flourish when current restrictions are lifted. 

Your guests will be hugely relieved to be able to get out there and enjoy some freedom and so, in preparation for then, you can work now to improve the very thing that represents you and can deliver continued value: your content.

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Manage growth, define the DNA of your destination and reach the right guests.

‘Be careful what you wish for.’ This is a phrase that has been repeatedly used by Chris Doyle of the ATTA (Adventure Travel Trade Association). How right he is, as you can see in the ever louder discussions taking place about so-called ‘overtourism’. In many regions the steadily rising numbers of bookings are leading to symptoms of overload. How these might be counteracted is explored in this article.

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